Questions about an order, a refund, or licensing? We read every email.
We’re a small independent team and we read every message. The fastest way to reach us is email — there’s no phone line or live chat, and that lets us give real answers instead of hold music.
support@acceptanceresetmethod.com
We aim to reply within 1–2 business days.
Orders & access — trouble downloading, a missing file, or a receipt question (have your Gumroad order email handy). Refunds — see the Refunds & Guarantee page, then email us. Practitioner licensing — questions about using the kits with clients. Press & partnerships — we’re happy to talk.
We can’t provide medical advice, therapy, or crisis support by email. If you need urgent help, please see our Medical Disclaimer for where to turn — and if you’re in immediate danger, contact your local emergency services.